Getting started
6 articlesInstall Phravo and run your first session.
Help center
How can we help?
Browse by topic
Live assistance
7 articlesCue, Ask AI and Catch me up during a meeting.
Transcripts & notes
5 articlesTranscripts, summaries, decisions and actions.
Knowledge & files
5 articlesYour files and the context for each meeting.
Workspace & Teams
7 articlesYour archive, sharing and team spaces.
ChatGPT & Claude
3 articlesAsk your assistant about your meetings.
Account & security
6 articlesSign-in, passwords, passkeys and two-factor.
Billing & plans
6 articlesPlans, renewals, refunds and referrals.
Privacy & data
5 articlesWhat’s kept, for how long, and how to delete it.
Quick fixes
The answers people look for most during a meeting.
My voice is missing from the transcript
Check Chrome’s microphone permission and the input device you chose. Make sure your mic isn’t muted in Phravo — the meeting tab and your mic are separate sources.
The other people aren’t being transcribed
Start Phravo from the tab that has your meeting open, and allow tab audio sharing. Desktop meeting apps aren’t browser tabs — join from the browser instead.
Cue isn’t relevant enough
Set a specific role and goal, and select only the documents that matter for this meeting. Retire older files that no longer reflect the facts.
A file won’t upload
Use PDF, DOCX, TXT or Markdown, and check your plan’s file size and storage limits. Scanned PDFs need selectable text.